Shipping Policy

Shipping Policy — Electro Haven

At Electro Haven, we aim to deliver your appliances quickly and safely.

Order Processing Time

• Orders are processed within 1–3 business days.

• You will receive a confirmation email once your order is shipped.

UK Delivery Times

• Standard Tracked Delivery: 2–4 business days

• Total delivery time: 3–7 business days (processing + shipping)

Shipping Fees

• Free UK shipping on all orders — no minimum spend.

Order Tracking

Once dispatched, a tracking number will be sent to your email: tonehutshop@outlook.com.

Delayed or Lost Shipments

If your order is delayed or tracking does not update, contact us at +44 78 7998 8847 so we can investigate with the courier.

Address Errors

Customers are responsible for providing accurate shipping details. Orders shipped to incorrect addresses cannot be refunded until the package is returned.