Refund & Return Policy
Return & Refund Policy — Electro Haven
We want you to be fully satisfied with your purchase.
Return Window
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You may request a return within 30 days of receiving your item.
Return Requirements
Returned items must be:
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Unused
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In their original packaging
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In the same condition they were received
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Including all accessories/manuals
Non-Returnable Items
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Used or installed appliances
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Items with missing accessories
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Clearance or final sale items
Defective or Damaged Items
If your product arrives damaged:
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Contact us within 48 hours
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Include photos or videos of the issue
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We will offer a replacement or full refund
Refund Processing Time
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Inspection: 3–5 business days
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Refund to original payment method: 5–10 business days
Return Shipping
We will provide a return label for eligible cases.
Contact: tonehutshop@outlook.com